The application should alert you when your notification settings are not at an acceptable volume level. To change the required volume settings, please see below.
1. Go to settings
2. Locate Sounds and Vibrations - settings for Android my slightly vary by phone type)
3. Go to Volume
4. Increase Volume settings for "Media" and "Notification"
####--Please note, the Curatess - Essential Care Android application uses both Media and Notification volume settings, both should be set to the highest level to ensure the inbound call sound is heard
[Google Support Link](https://support.google.com/android/answer/9082609?hl=en)