1. Go to settings
2. Locate Sounds and Vibrations - settings for Android my slightly vary by phone type)
3. Go to Volume
4. Increase Volume settings for "Media" and "Notification"
####--Please note, the Curatess - Essential Care Android application uses both Media and Notification volume settings, both should be set to the highest level to ensure the inbound call sound is heard
[Google Support Link](https://support.google.com/android/answer/9082609?hl=en)